Hi, folks. Sarah Milstein here, and I’m honored to be guest-posting at the warm invitation of Laura Fitton.

As you all know, Twitter started out as a way for friends and family to share personal updates. But the microblogging service and others like it are fast becoming indispensable office tools, helping people share work-related info and a very appealing sense of ambient awareness–all with messages that are no more than a sentence or two long. Indeed, some companies find that internal microblogging can help cut down the inbox tsunami. What’s not to like?

In a story running this weekend in The New York Times, I look at how people are using microblogging services at work. Beyond Twitter, I talked to companies that are very happy with Present.ly and Yammer for internal posts. Check out “Now, Brevity is the Soul of Office Interaction,” and let me know what you think in the comments, in email (sarah [dot] milstein [at] gmail [dot] com) and/or at my Twitter account.